Thabisile Ngcobo is just as terrible at customer service as the agents and team leaders ignoring customers after numerous attempts for contact

SEEING THAT THE COMPLIANT GOES TO THABISILE NGCOBO WHO IS JUST AS ALL THE TEAM LEADERS AND AGENTS THAT IVE SPOKE TO AT CELL WHO N3VER BOTHERS COMING BACK TO THEY CLIENTS OR CALL A CLIENT SHE WAS EXTREMELY UNHELPFUL A DISAPPOINTMENT TO THINK SHE IS PUT TO HANDLE IRATE CUSTOMERS .AFTER HER TERRIBLE SERVICE I REQUESTED TO SPEAK TO HER SUPERVISOR AND AHE ADVISED THAT SHE HAS ESCALATED IT TO HER SUPERVISOR ON THE 10.09.2020 AT 15.48 AND TO THIS DATE I HAVE RECEIVED NO CALL .IVE SENT HER NUMBEROUS FOLLOW UP AND SHE SIMPLY IGNORES THEM .THIS SERVICE JUST SEEMS GETTING WORSE !!!!!!!!!THABISILE NGCOBO IS JUST AS TERRIBLE AT CUSTOMER SERVICE AS ALL THE AGENTS AND TEAM LEADER IVE SPOKEN TO .SHE WILL JEVER BE MISTAKEN FOR A C3LL STAFF MAMBER AND REST ASSUMED CELL HAS JUST LOST A CLIENT.I WILL N3VER REFER MY CLIENTS,FAMILY OR FRIENDS TO GUYS !!!!!!