Terrible, Shocking Customer Service

The customer service from Cell C is shocking. I had a contract that ended in September 2024. I first made contact to tell Cell C that I didn't want anything after that, no new contract, no bundles, nothing. So it was MORE than the 30 days. Since then I have gone back and forth with numerous emails, a number of phone calls where I'm transferred from one consultant to another, disconnected calls and ABSOLUTELY NO feedback or help. I am still being debited for preloaded airtime and data but not even to MY number. When asked the consultant couldn't tell me what number it's loaded on. I can't even go into Cell C in person because the one close to me closed down. Cell C's service has been terrible and extremely disappointing