Terrible services as usual
Ntibi phoned me Friday morning regarding my refund and said she was going to phone me back. Well as usual she didn't phone me back yet. So still terrible service rendered by Cell C
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Cell C's replyOfficial
20 Apr 2026, 11:45Dear Eulali J,
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and frustration caused by the lack of follow‑up regarding your refund.
Our team is currently attending to your query, and Ntibi will contact you shortly with an update.
Once again, we apologize for the poor service you experienced and appreciate you highlighting this matter, as your feedback helps us identify areas where we need to improve.
Kind regards,
Cell C | TM
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and frustration caused by the lack of follow‑up regarding your refund.
Our team is currently attending to your query, and Ntibi will contact you shortly with an update.
Once again, we apologize for the poor service you experienced and appreciate you highlighting this matter, as your feedback helps us identify areas where we need to improve.
Kind regards,
Cell C | TM
Cell C's reply20 Apr 2026, 11:45
Official
Dear Eulali J,
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and frustration caused by the lack of follow‑up regarding your refund.
Our team is currently attending to your query, and Ntibi will contact you shortly with an update.
Once again, we apologize for the poor service you experienced and appreciate you highlighting this matter, as your feedback helps us identify areas where we need to improve.
Kind regards,
Cell C | TM
Thank you for contacting Cell C.
We sincerely apologize for the inconvenience and frustration caused by the lack of follow‑up regarding your refund.
Our team is currently attending to your query, and Ntibi will contact you shortly with an update.
Once again, we apologize for the poor service you experienced and appreciate you highlighting this matter, as your feedback helps us identify areas where we need to improve.
Kind regards,
Cell C | TM