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Alex A

1 reviews | Active since Mar 2009

26 Oct 2016, 13:45

Terrible services

<p>I contracted for a new LTE with Cell-C. I cant link the service to check my data. The operator can't do it for me. I don't know where I am and I'm being charged R1000 for extra data over my 20Gb when I can't check where I am to start.<br />When it slows down I switch back to Telkom ADSL, but I do not know where I am.</p> <p>Nothing is simple any more. Now I have to try cancel this and go to someone I can trust. Who is that in this world?</p>

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Replies (2)
Cell C
Cell C's reply26 Oct 2016, 14:14
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply27 Oct 2016, 07:53
Official

Derrick has been in contact with you to assist and advise on a way forward regarding this matter.

Regards
Cell C | PN

Best regards,