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Lloyd R
1 reviews | Active since Sept 2020
21 Feb 2022, 16:14
Terrible Service Yet Again from Cell C!!!!
I can't believe the terrible service received from Cell C. I have been a loyal customer for many years, don't ask me why??? Now they disconnect my fibre for their system not allocating the payments????? I have emailed proof from their own team, get a ticket with no feedback!!!! And guess what, they just disconnect the line without doing their due diligence. Then their agent will not put a manager on the line. WHY? Coz no one is available. Then after 30 minutes, I get put through to '''someone who is standing in for their manager'' as he is not in today. I need my fibre sorted out today. I hate posting bad reviews but this is the only way I get a response.
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Lloyd R's updateReviewer Update
13 Apr 2022, 10:49Still dealing with the issue months later. Guess what, I am disconnected again because of Cell C not doing their job properly. Trying to speak to someone to assist for the past hour and getting nowhere. Unbelievable how difficult to even get to speak to a person to sort this out. As I said before, I hate posting bad reviews, but this is the only way I get a response. Please can someone contact me to get this resolved!!!
LR
Lloyd R's update13 Apr 2022, 10:49
Reviewer Update
Still dealing with the issue months later. Guess what, I am disconnected again because of Cell C not doing their job properly. Trying to speak to someone to assist for the past hour and getting nowhere. Unbelievable how difficult to even get to speak to a person to sort this out. As I said before, I hate posting bad reviews, but this is the only way I get a response. Please can someone contact me to get this resolved!!!