1 reviews | Active since May 2015
TERRIBLE SERVICE WITH UP GRADING ACCOUNTS
I went to Cell C Canal walk as i have had a 24 month contract with Cell C that was coming to an end. So i chose canal walk cell c branch thinking they would probably be more advanced, but i was VERY wrong.<br> Firstly they upgraded my contract too early which was to my expense DESPITE what i signed on the contract for it to only start in May 2015 and it started in February 2015.<br> I was told that they would not charge me pro rata as it was their mistake... so that didnt happen, i was charged and had to pay.<br> Then they said they would reimburse me my data that i have lost at their cost... that didn't happen either, i had to pay, being told that \its unfortunate"<br> NOTHING has been done i have called CELL C myself and i have called the canal walk store. <br> I would gladly give them their phone back and move to a different network..its been 3 Months back and forth and no call back no nothing i am still doing the following up and still i have no answer.<br> WORST SERVICE I HAVE RECEIVED FROM A NETWORK PROVIDER"
Thank you for posting to us.
We are sorry to hear that you have received unsatisfactory service. This is definitely not the kind of service we wish to offer to our valued customers.
One of our team members will contact you and assist. Do expect communication.
Regards
Cell C | VM
Thank you for posting to us.
We are sorry to hear that you have received unsatisfactory service. This is definitely not the kind of service we wish to offer to our valued customers.
One of our team members will contact you and assist. Do expect communication.
Regards
Cell C | VM
