KS
Kenneth S

1 reviews | Active since Feb 2018

27 Sept 2019, 10:42

Terrible service, Useless Legal department

Cell C customer service is the worst ever, calls get dropped after holding for a prolonged period. it takes almost 20 to 30 minutes to get through their legal department. I have paid them in full and all am looking for is a paid up letter but each you speak to their legal department after being kept holding for a prolonged period they become clueless about what to do. Horrible Horrible service

0
Replies (1)
Cell C
Cell C's reply27 Sept 2019, 11:10
Official
Good morning Kenneth

Apologies for the inconvenience caused by this.

We have escalated the matter to management from the legal department for urgent assistance.
Do expect communication soon.

Regards
DA