******. Terrible Service Providers. Worst experience ever!

I bought an iPhone 13 mini with Cell C on Feb 2022, the phone got delivered without the Sim Card where the data package is loaded. I called Cell C about the issue, went to the branches, the people gave me the run around because most of them are ***********.

I decided not to pay for a month, they handed over my account to their attorneys for collection. Okay fine, I decide to pay for the device only and not for the data itself because I hadn’t received it.

I wrote a review on Twitter, they called to say they’ll investigate. CONVENIENTLY they only find recording of when I’m taking the contract and not when I’m complaining about not receiving the SIM card.

Nelsiwe from Social Customer Care proved my point that these people are useless, they don’t acknowledge their breach of contract but will say anything that puts them in good light. I’ve sent emails to them, with case numbers and still nothing.

Think twice before giving Cell C your hard earned money. In fact don’t think, just consider the other networks. Because Cell C is terrible, no wonder they’ve had troubles surviving these past few years.

Cell C cancel my contract, I will never pay for data/service you did not provide. Remove my data from ITC. I don’t want any customer care women calling me without a solution.