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Dominic E

1 reviews | Active since Feb 2020

05 Feb 2020, 13:40

Terrible Service Provider

What a terrible service provider you are cell c!! I have been paying my contract every month in full and for 6 months cell c was unable to provide me with data connection... I could not use the data on my phone...Cell c Could not sort it out for 6 months going on! Eventually I received the option to cancel the contract (due to cell c not being able to provide a service that is paid for) I have been struggling to cancel the contract for 3 months while cell c just takes more money. No refund and still no cancellation. Thank you for taking my money and providing no services for it! Advice : Take a short left to ANY OTHER service provider.

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Replies (1)
Cell C
Cell C's reply05 Feb 2020, 14:12
Official
Good Day Dominic 

Thank you for contacting Cell C regarding your data connection query. 

We have escalated this issue to the relevant department and one of our support consultants will call you to offer assistance. 

^NS 

Best regards,