Terrible service, lack of interest

<p>Good Morning,</p> <p>I am very very upset with the service recieved from Cell C.</p> <p>I accepted a contract via the telephone on the 16.11.2016 and received confirmation of my order via email on the 17.11.2016 @ 10:56am. I was told delivery will take place within 7 working days, today is the 12.12.2016, i made numerous calls to cell c to find out when i will be recieving my device, then only was i informed that there is no stock of the device and will only be delivered on or after the 15.12.2016 as i will be going on leave soon i decided to amend my delivery address from my day time address(work) to home, to avoid any further delays.</p> <p>Today i was informed that my agent had not processed my order as yet and even when cell c receives stock i will not be getting my device. (MDIVHUWO -CC's Agent)</p> <p>I have been a loyal customer to cell c for years and have taken many contracts with cell c this is the very first time i am experiencing such patetic service.</p> <p>Has your standards dropped so low that you no longer care about your customers?</p> <p>Your agents sound like they are about to die, lack of enthusiasm, not professional, rude!</p> <p>I was told to wait for my agent to contact me to process my order.</p> <p>Can a client accept an order on the 16.11.2016 and only receive the device in 2017? </p> <p> </p> <p>Why do i have to call and then be informed of the delay in delivery? Oh well its apart of the terms and conditions!!!!! Really, wait theres more, i am now calling and been cut off.....wow , fantastic service! </p> <p> </p> <p>Finally spoke to a consultant who had assured me that i am on the waiting list and if i do not receive my device by Thursday the 15.12.2016 i can call in and amend the delivery address. She was actually a very understanding and informative agent.</p> <p>Cell c should employ well trained staff like this lady and not just because she has gave me alittle good news but she actually knows what she is doing. Makes a whole lot of difference.</p> <p> </p> <p>CELL C left me no other option that this review!</p> <p> </p> <p>Frustrated customer</p> <p>Naz</p> <p> ********** 784</p> <p> </p> <p>If you feel </p>