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althea O

1 reviews | Active since Feb 2020

05 Feb 2021, 09:31

Terrible service from retention department

I have been trying with no luck to upgrade my contract. My contract has finished and my upgrade was due in 2020. The service from the retentions department is appalling. They just never get back to you it is like they just dont wand your business.

0
Replies (1)
Cell C
Cell C's reply05 Feb 2021, 10:20
Official
Hi Althea 

We would like to sincerely apologise for the standard of service rendered to you. 

One of our upgrades consultants will contact you shortly for an upgrade. 

^MM