SM
Siza M
1 reviews | Active since Aug 2024
14 Aug 2024, 14:43
Terrible Service from Collections
I am trying to settle my account with Cell C and when i call them they keep sending me from pillar to post. Between their Collections department not answering calls or keeping me on hold and getting calls from random collections companies, I am close to giving up.
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Cell C's replyOfficial
14 Aug 2024, 15:11Dear Siza Mhlongo,
Thank you for reaching out to us, we sincerely apologize for the frustration you have experienced, this is not the standard of service we aim to provide to our customers.
We have referred the matter to our Support Team to assist further, one of our consultants will contact you within the next 24 - 48 hours.
Regards
Cell C |TD
Thank you for reaching out to us, we sincerely apologize for the frustration you have experienced, this is not the standard of service we aim to provide to our customers.
We have referred the matter to our Support Team to assist further, one of our consultants will contact you within the next 24 - 48 hours.
Regards
Cell C |TD
Best regards,
Cell C's reply14 Aug 2024, 15:11
Official
Dear Siza Mhlongo,
Thank you for reaching out to us, we sincerely apologize for the frustration you have experienced, this is not the standard of service we aim to provide to our customers.
We have referred the matter to our Support Team to assist further, one of our consultants will contact you within the next 24 - 48 hours.
Regards
Cell C |TD
Thank you for reaching out to us, we sincerely apologize for the frustration you have experienced, this is not the standard of service we aim to provide to our customers.
We have referred the matter to our Support Team to assist further, one of our consultants will contact you within the next 24 - 48 hours.
Regards
Cell C |TD
Best regards,