Terrible service from Cell C

After having to call the Cell C contact centre almost 10 times, after Cell C's team leaders promised to call me back and after 11 days today, I still do not have my airtime I purchased. I had to go to the bank to get a bank statement as proof that I purchased the airtime and the problem has still not been resolved.<br> <br> Yesterday, I purchased an airtime voucher again and guess what, the airtime is not credited to my account again.<br> <br> I purchase my prepaid airtime through my Standard Bank cellphone banking. My bank then sends me confirmation to confirm that the airtime has been successfully purchased and they also confirm that the debit has been made for the prepaid airtime. Cell C usually sends you an SMS confirming that your account has been recharged but on these 3 occasions I did not receive any confirmation and when I check my balance there has been no airtime credited.<br> <br> This could be happening to many South Africans and Cell C is not informing their customers about this.<br> <br> There is no sense of urgency from them and you as the customer is not of importance to Cell C at all.<br> <br> South Africans need to be aware of this mistrustful and unfaithful service from Cell C.<br> <br> (***)