IT
Iqqy T
1 reviews | Active since Feb 2022
10 Feb 2022, 09:57
Terrible Service, defective products.
Absolutely terrible service. My wife had purchased 2 Samsung Galaxy S21 FE's and both devices were defective. We have been waiting for two weeks for them to collect the first device, which the kept on capturing the address wrong and cancelling the collection. the second device started to overheat. We request and invoice a month ago to claim the free tablet on S21 FE purchase, they transferred us to numerous departments and no one could assist. Absolutely disgusted with the service we aren't asking for favors we are paying for the service.
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Iqqy T's updateReviewer Update
10 Feb 2022, 11:12I am tired of this, no one wants to help us.
We have two new devices which are defective, they want us to leave it at the store for assessment and they will only issue new devices after the assessment.
This unacceptable we have been trying to get assistance for like a month now. These devices need to be replaced immediately because we have been waiting for far to long without being assisted.
We have two new devices which are defective, they want us to leave it at the store for assessment and they will only issue new devices after the assessment.
This unacceptable we have been trying to get assistance for like a month now. These devices need to be replaced immediately because we have been waiting for far to long without being assisted.
IT
Iqqy T's update10 Feb 2022, 11:12
Reviewer Update
I am tired of this, no one wants to help us.
We have two new devices which are defective, they want us to leave it at the store for assessment and they will only issue new devices after the assessment.
This unacceptable we have been trying to get assistance for like a month now. These devices need to be replaced immediately because we have been waiting for far to long without being assisted.
We have two new devices which are defective, they want us to leave it at the store for assessment and they will only issue new devices after the assessment.
This unacceptable we have been trying to get assistance for like a month now. These devices need to be replaced immediately because we have been waiting for far to long without being assisted.