DO
Dermot O'Brien
1 reviews | Active since Nov 2023
04 Sept 2025, 08:31
Terrible service
Terrible customer care. Trying to cancel service to port to Vodacom because suddenly Cell C no longer offers Wi Fi calling, and I have not been able to make/receive calls at my home/office for about 6 weeks. Have paid the cancellation fee as requested but informed they cannot cancel contract until the original contract expiry date. All they need to do is convert the contract to Pre paid so I can port to Vodacom
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Replies (2)DO
Dermot O'Brien's updateReviewer Update
04 Sept 2025, 08:56The Cell no to be ported is ***.
Unfortunately you cannot contact me on this number as the Wi Fi calling does not work
Unfortunately you cannot contact me on this number as the Wi Fi calling does not work
DO
Dermot O'Brien's update04 Sept 2025, 08:56
Reviewer Update
The Cell no to be ported is ***.
Unfortunately you cannot contact me on this number as the Wi Fi calling does not work
Unfortunately you cannot contact me on this number as the Wi Fi calling does not work
Cell C's replyOfficial
05 Sept 2025, 13:17Dear Dermot O'Brien,
Our Team tried reaching you on your contact number, but the line was unavailable. Kindly provide us with an alternative number or let us know a more convenient time when we can contact you.
Regards,
Cell C | TM
Our Team tried reaching you on your contact number, but the line was unavailable. Kindly provide us with an alternative number or let us know a more convenient time when we can contact you.
Regards,
Cell C | TM
Cell C's reply05 Sept 2025, 13:17
Official
Dear Dermot O'Brien,
Our Team tried reaching you on your contact number, but the line was unavailable. Kindly provide us with an alternative number or let us know a more convenient time when we can contact you.
Regards,
Cell C | TM
Our Team tried reaching you on your contact number, but the line was unavailable. Kindly provide us with an alternative number or let us know a more convenient time when we can contact you.
Regards,
Cell C | TM