AM
ASHTON M
1 reviews | Active since Jul 2021
11 Oct 2021, 16:32
TERRIBLE SERVICE CELL C
ITS A WEEK NOW AND MY PROBLEMS IS STILL NOT RESOLVED. REFERENCE ***
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Replies (4)0
Replies (4)
Cell C's replyOfficial
11 Oct 2021, 17:57Hi Ashton
Thank you for contacting Cell C.
Do you currently have a new sim card that is not registered to do the sim swap on?
Regards
^MP
Thank you for contacting Cell C.
Do you currently have a new sim card that is not registered to do the sim swap on?
Regards
^MP
Cell C's reply11 Oct 2021, 17:57
Official
Hi Ashton
Thank you for contacting Cell C.
Do you currently have a new sim card that is not registered to do the sim swap on?
Regards
^MP
Thank you for contacting Cell C.
Do you currently have a new sim card that is not registered to do the sim swap on?
Regards
^MP
AM
ASHTON M's updateReviewer Update
11 Oct 2021, 18:02Customer Care told me to buy a rica sim which I did. They requested the serial number *** which I gave them. I was told 48 hrs it will be sorted. It's 9 days now with no positive result
AM
ASHTON M's update11 Oct 2021, 18:02
Reviewer Update
Customer Care told me to buy a rica sim which I did. They requested the serial number *** which I gave them. I was told 48 hrs it will be sorted. It's 9 days now with no positive result
Cell C's replyOfficial
11 Oct 2021, 18:29For a sim swap, the sim card must be unregistered.
^MP
^MP
Cell C's reply11 Oct 2021, 18:29
Official
For a sim swap, the sim card must be unregistered.
^MP
^MP
AM
ASHTON M's updateReviewer Update
11 Oct 2021, 18:34Customer Care said I must buy rica sim. Why has Cell C customer service all have different versions to problem solving. Fustrating its customers
AM
ASHTON M's update11 Oct 2021, 18:34
Reviewer Update
Customer Care said I must buy rica sim. Why has Cell C customer service all have different versions to problem solving. Fustrating its customers