JP
Julie P

1 reviews | Active since Jan 2024

12 Jan 2024, 03:09

Terrible Service

Oh my gosh I have never had such bad service from cell c and I have been with them for many years. It all started in June when I advised them to cancel my debt order as I was moving banks, this was never done and they kept on charging me R70 failed debit order fee ever month. Eventually in October 2023 after speaking probably to 20 people in your customer care centre I had enough and actually just settled it and cancelled my contract in November. I have just received a sms to advise me that my account has been handed over to HP Attorneys.

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Replies (1)
Cell C
Cell C's reply12 Jan 2024, 07:09
Official
Dear Julie Pienaar Thank you for contacting Cell C regarding your Cell C account.  
  
 Please receive our apologies for the unpleasant experience received thus far,
 
 The matter has been escalated for further assistance, please expect a call from us to assist.  Regards
Cell C | MN