TM
Thembi M

1 reviews | Active since Aug 2018

29 Apr 2021, 13:44

Terrible Service

I am truly disgusted with Cell C and their treatment of complaints. I have been struggling with network for a month, at times going without any network. The companion was supposed to be resolved in 48hrs latest but it took a month to get to it. The staff are overly rude with slick remarks. Precious and Nqobile were quite rude and impatient when I spoke to them. Nqobile went as far as raising her voice at me. I am changing networks. Utterly disgusted. I have wasted, time, energy, data and petrol on this pathetic service provider.

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Replies (1)
Cell C
Cell C's reply29 Apr 2021, 14:47
Official
Hi Sihle 

We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.

Our support team will assist.

^PN