aA
ariarenstein A

1 reviews | Active since Nov 2016

15 May 2018, 11:42

TERRIBLE SERVICE AND STRONGLY ADVICE NOT TO DO ANY BUSINESS WITH THEM

TERRIBLE "REAL"SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!I AM SO FRUSTRATED.I HAVE PREVIOUSLY ON NUMEROUS OCCASIONS TRIED TO RESOLVE SOMEONE OPENING A CELL C ACCOUNT **********LY IN MY NAME . ALL THEY DO FROM CELL C IS END AUTOMATED EMAILS AND SMS AND EVEN WHEN YOU SPEAK TO SOMEONE THEY SAY THEY WILL LOOK INTO.THAY ASK YOU IF YOU WERE HAPPY WITH THEIR SERVICE (AUTOMATED) AND NO RESPONSE WHEN YOU SAY NO. ABSOLUTELY PETHETIC!!!!!!

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Replies (2)
Cell C
Cell C's reply15 May 2018, 12:05
Official

Good afternoon Ari

We acknowledge receipt of the above complaint and will ensure that it is looked into and a solution will be provided. Do expect communication from one of our team members.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply15 May 2018, 14:45
Official

As per communication with Thabisile, a request has been sent to MyFibre for further assistance.

Regards

Cell C | PN