JvdM
Johan van der Mescht

1 reviews | Active since Dec 2019

19 Aug 2024, 14:57

Terrible service and feel like 3Theft from customer

Today is 19/08/2024 and im still awaiting for my laptop ordered on the Mecer Guru Celeron that was advitised for R299p/m on smart data 5gb top up on the 9th of October 2023.

It was supposed to a anniversary gift to my wife.

delivered the wrong Laptop and collected it the next day without exchange to the correct one yet im still paying R391.00 for the laptop with insurance up till today on a monthly basis..........

0
Replies (3)
Cell C
Cell C's reply19 Aug 2024, 15:21
Official
Dear Johan van der Mescht
Thank you for contacting us. 

Please accept our sincerest apologies as we follow up on this matter. We will revert to you. 

Regards
Cell C | NT
JvdM
Johan van der Mescht's update21 Aug 2024, 11:47
Reviewer Update
Good day,

When will the matter be resolved ?

Regards,
Johan
JvdM
Johan van der Mescht's update21 Aug 2024, 12:54
Reviewer Update
***
Please see emails send at customer care as well.

Regards,