TERRIBLE SERVICE AGAIN! ITS BEEN MONTHS AND I AM SITTING WITH THE SAME PROBLEM! CELL C NO LONGER CARES ABOUT THEIR CLIENTS AT ALL!

I do not feel the need to type pout everything in full! i am so upset, and every time i need o deal with a different person. its so easy to pass the buck, because they don't feel lie dealing with a difficult client. i am in customer service of excellence and this is not the way you deal with your clients. so i received a new sim card again, and this sim card also does not work and picks up an error? the lady again oust me through to the upgrade department again. the line just cut and nobody called back. i am so ghatvol, really, i do not want to be a cellc client no longer and cannot wait for my contracts to end to move to another network. and i still did not recive my data plan that i app**** for from july already!!!!!!! what is up with that? because one guy who did my upgrade did not load it on their system? which make me think what systems does cellc have in place to heck this? because if i did not tell them i received my phone they would not have known and i would have received another iphone 6s for FREE! WOW! point is this is NOT MY problem and they have to resolve it. i demand that they do! i have spoken to managers and supervisors who else do i have to talk to , to have my problem which was caused by cellc themselves resolved? i am the one wasting time to call in to resolve the problem cellc caused. i don't see any effort coming from their side to apologize sincerely and REALLY resolve it. i dont want to hear anything anymore i am so sick of it i just want it resolved because they know what they need to do! everything is on the log book, calls are recorded so listen tot them and deal with it please! if i do not have any response ASAP, this will definitely not be the last complaint and i will push this through and all over social media. your reputation proceeds you CELLC.