JC
Jody C

1 reviews | Active since Nov 2024

15 Dec 2025, 11:38

Terrible service

Been trying to process an upgrade for the past month and zero results would seen Cell C is not into servicing their long standing consumers been with them for 10 years and not getting help

0
Replies (3)
Cell C
Cell C's reply15 Dec 2025, 11:46
Official
Dear Jody C,

Thank you for getting in touch with Cell C. We sincerely apologize for the difficulties and frustration you’ve experienced with your upgrade request. We truly value you as a long-standing customer, and it’s important to us that you feel supported and heard. Your loyalty over the past 10 years means a lot, and we want to ensure that your experience reflects the service you deserve.

To assist you further and resolve this matter as quickly as possible, please check your direct messages for detailed assistance from our team. We greatly appreciate your patience and are committed to making this right for you.

Kind regards,
Cell C | LD
JC
Jody C's update15 Dec 2025, 12:07
Reviewer Update
Ok thanks will wait to hear from someone
JC
Jody C's update16 Dec 2025, 07:54
Reviewer Update
Any update for me Cell C - there is little clarification on the matter