1 reviews | Active since Dec 2016

18 Nov 2015, 19:37

Terrible service

I tried to cancel my contract with cell c. When I asked for all the fees I had to pay not one cell c employee informed me about a cancellation fee. I queried this but I have not received feedback for over a month now. Even after sending two emails still no response. I have never received such appalling treatment.

0
Replies (1)
Cell C
Cell C's reply19 Nov 2015, 07:16
Official
Hello Celeste-Lesty,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN

Best regards,