Terrible service!

<p>I cant believe a company can still get away with such terrible service in this day and age. </p> <p>I sent all my claim forms through on saturday, from cell c in fourways. I have tried to call your call centre ********** for the last 3 days. I have waited a total of 2 hours on the phone and NO ONE has helped me. Either the call gets dropped after 45 MINUTES on hold, or i get told i will be sent emails i never recieve. Disgusted.</p> <p> </p> <p>I have paid your huge premium every month in hopes that your customer service would be better than my car and home insurance. What a waste of money. It has been nearly a week and i still have no clue what is happening with my claim!</p>