Terrible service

<p>Am really disappointed with CellC they are really unprofessional and they lie to customers, I had a problem that my account was debit on a wrong debit date and I had a minus of R150 on the 15th of April 2017 for a return debit order, I have been with Cellc for almost four years now and when I call the call centre everyone is speaking their one things they can’t even pull up their call records and they tell me when did I call in to request for the debit order date to be changed, they tell me I called in October 2016 to request for the debit day to be changed, when I asked them If that was the case why did you debit my account on the 28th of February 2017 and 31st of March 2017 if I changed my debit date to be on the 15th, no one is willing to answer me but they say I requested to change the debit order, I spoke to Tshepo Mbambo from Buccleuch he told me that he is calling from escalation department, he as well was unable to answer me regarding so I think cellc is the to make their employees happy not their customers, am still waiting for him to call me and tell me when did I call in to change debit order date.</p> <p> </p> <p>So on the 28th of April 2017 again the was a debit order that went through on my account and it was successful of R290 and am not sure why I am I paying that cause the last time, I remember I was paying R209 for my contract.</p> <p>So this is whats going to happen if anyone does not come back to me before the 5th of May 2017, Am going to go and Reverse that debit order and I will also change the account number, so that means you will no longer have my money and I know you will suspend my line and collection team wont be able to get me and I don’t care if you can blacklist me cause where am sitting am fedup with Cell C and I will never recommend any to use cell c it’s a bad service provider .</p> <p> </p>