Terrible Service

Two years ago I had ENDLESS PROBLEMS with CellC while living abroad. In February 2020 a staff member from CellC and myself sorted out the whole mess. In August 2020 I took out a new contract with CellC. Recently I wanted to take out a month by month Data bundle after a consultant called me. I was then told the financial department has a problem with my account. I lodged a complaint and was told my QUERY would be RESOLVED within 48 hours. Well 480 hours have passed and after numerous phone calls and emails..... STILL NO SOLUTION IN SIGHT. No wonder CellC is facing financial problems. Their service is SHOCKING