CvdH
Charize van den Heever

1 reviews | Active since Feb 2015

03 Jan 2017, 08:12

Terrible service

<p>I would just like to report the VERY POOR and disappointing service that we received from Cell-C in Carnival Mall.</p> <p>The way they speak to clients and there bad attitudes towards them and not to mention that they don’t have people s****s.</p> <p>I would specifically like to mention two names that are not proud employees of Cell-C, Magdeline who assisted us and then the</p> <p>manager Ash. </p> <p> </p>

0
Replies (3)
Cell C
Cell C's reply03 Jan 2017, 08:19
Official

Thank you for bringing this matter to our attention.

We apologise for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers and rest assured that it will be addressed with senior management for the relevant store.

One of our team members will contact you and assist.

Regards

Cell C | DA

Best regards,

Cell C
Cell C's reply03 Jan 2017, 14:11
Official

Nelly has attempted to contact you with no success. Please refer to the email sent to you.

Regards

Cell C | DA

Best regards,

Cell C
Cell C's reply04 Jan 2017, 14:28
Official

Nelly has been in contact with you and feedback on the query has been provided.

Regards

Cell C | DA

Best regards,