1 reviews | Active since Aug 2016
terrible service
<p>On 14/04/16 I phoned Cell C call centre to upgrade my contract I was told the upgrade will be for a straight up 100 top up on the 5/08/16 I received R50 airtime when I phoned. Into the call centre on monday I was told someone would phone me back I had to phone 2 times after that to find out what is happening and suddenly there was a diffrent stories. The ref I was given in April was 559123. Is this a way to treat a long time customer </p>
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Danielle has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Danielle has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
