TERRIBLE SERVICE

<p>I TOOK A SECOND CONTRACT WITH THEM FOR A ROUTER ON THE IN MARCH WHICH WAS ONLY DELIVERED IN APRIL 29TH AND IT ONLY WORKED FOR A WEEK , IT WAS BOOKED IN FOR COLLECTION ON THE 11/05/2016 BY AN AGENT BY THE NAME OF CHIDITZO REF NO :2448 TURN AROUND TIME PROVIDED WAS 7 WORKING DAY BUT IT TOOK THEM 2 WEEKS & ESCALATION FOR IT TO BE COLLECTED, I SPOKE TO DELANI MABENA TEAM LEADER IN OPEN LINE CONTRACT DEP WHO MADE SURE THAT THE DEVICE WAS COLLECT ON THE 25/05/2016 AFTER A VERY LONG WAIT , THE POWER WAS NOT ON MY @ THAT TIME, DELANI PROMISED THAT THEY WILL DELIVER A NEW ROUTE BECAUSE THIS WAS AN OUT OF BOX FAILURE (OBF) IN THEIR LANGUAGE, BUT SUPRISE THEY BRING BACK THE SAME ROUTER THAT WAS DELIVERED TO ME ONLY TO BE USED FOR A WEEK THAN BOOOOM IT'S NOT LONGER CONNECTING , I'M BEING CHARGED FOR A SERVICE THAT I'M NOT USING BECAUSE OF CELL C & THEIR TERREBLE SERVICE IF YOU WANT TO CANCELL THEY TELL YOU ABOUT CANCELATION FEES, DAM YOU CELL C THE POWER IS NOT ON MY HANDS AS YOU SAY </p>