Terrible Seevice

The level of incompetence that I have received from this service provider is appalling! Bought a laptop in Dec 2022, Dec 2023 it packed up. Returned it, was given the run around until Feb this year , only to find out that for some reason it was black listed by Cell without any reason….was unblacklisted and returned to me still not working. They then picked it up again beginning of March. Called to find out status of “repair”… no feedback. Today they call me to say I requested that the device be returned because I do not have money to fix it. Again they take a decision on my behalf. I’m sitting here with no answers, 4 months later with no laptop. Mind you, I’m paying plus R700 per month for this contract

No answers no assistance! I’m drained, frustrated and hugely inconvenienced!