BM
Bongi M

1 reviews | Active since Mar 2015

16 Feb 2021, 10:43

Terrible roaming service

The service is bad the network is just so nonsense. I kept being told i will be contacted, the roaming to vodacom and mtn does not work well in my area for 2 hours i am left with no network and then i will receive missed calls. I keep escalating on the cellc contact centre and also on Twitter but i keep getting same response someone will contact me.

0
Replies (1)
Cell C
Cell C's reply16 Feb 2021, 12:01
Official
Hi Bongi 

We can confirm that our Network Team has received your query and are currently investigating. One of the consultants will contact you as soon as feedback is made available. 

Please accept our sincerest apologies for the inconvenience caused. 

^MM

Best regards,