Terrible product and service

I have an 80 year old mother who was experiencing terribly bad speeds with her internet in East London. It takes sometimes an hour to download 3 emails. This was reported and there were lots of promises... even some guy from the head office phoned and promised me \that he would personally follow this up".... never to be heard from again. It is the only way my mother can communicate with her overseas daughter and emails are used every day. It is not her computers fault as we tried this with various other laptops as well. The local Cell C booked a callout 6 weeks ago. <br> <br> we are told that she may not recover her newly purchased data. So...Cell C.... we will painfully wind this data down and throw away the Cell C card and use MTN or Vodacom. My cell phone is with Cell C and is also SO slow here in East London! Never again will I use Cell C for my mobile use. So you will lose 2 customers initially but you can be assured"