TERRIBLE POOR SERVICE

<p>im sick and tired of calling the call centre and being tranferred from one line to another or being ased to hold and not get assitamce,I have been trying to get through to Csurance and left message to be contacted send sms and emailed to be contacted,I want to claim my phone.I regret ever open a contract with this cell .poor network,poor customer service,*********** agents and not willing aor able to assist.I spend an hour holding on line to be tranferred to another dept,when I get to another dept im told its the wrong dept im going back and forth with no assistace.Lorraine Chaya literaly told me no i will not assist and theres nothing she can do,I even went to cel c shops no one is helping ,WHAT SHOULD I DO I DO NOT KNOW ANYTHNG ABOUT C SURANCE ITS CELL C THAT CHOSE THAT INSURANCE FOR ME WHEN I OPEN A CONTRACT&nbsp;</p>