PC
Phillip C

1 reviews | Active since Jan 2011

24 Apr 2017, 11:12

Terrible new service contract

<p>I recently upgraded my two contracts with Cell C - Dainfern Square Branch</p> <p>I upgraded to the Unlimited Pinnacle Contract with two IPhone 7's. The promotion stated that I was to receive a free accessory worth R199 </p> <p>It is now three weeks later and still no free accessory. Every time I phone Dainfern Square Branch they come up with a new excuse on why they havent received stock and that they would come back to me. They have not once followed up or phoned back. </p> <p>I now sit with two brand new iPhones that look like old phones because of all the scratches</p> <p>I am very dissapointed because of the terrible service! </p>

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Replies (4)
Cell C
Cell C's reply24 Apr 2017, 11:24
Official

Hi Phillip

We will get one of our team members to follow up on this matter and assist.

Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply24 Apr 2017, 15:27
Official

Lungi confirmed that she has contacted you and provided interim feedback.

Regards

Cell C | PN

PC
Phillip C's update26 Apr 2017, 10:41
Reviewer Update

Seriously Cell C, two days later and still not resolved!!!!!!!!!!!!!!!!

PC
Phillip C's update02 May 2017, 09:57
Reviewer Update

It has been a week now, and still no phone call, no response.

Cell C this is pathetic!!!!