Terrible network provider

For ages I have had issues with this shocking network . Previously it took 3 months to get my phone back. My contract went up by R500 suddenly 5 months in . The insurance is ******* they always find a loophole to make you pay more. Now my phone is in again they will probay find some fault so they have to cover less. I have additional charges every month don't where it comes from since I always use wifi. My phone has gone in again booked it in 2 weeks after the incident, filled out all the forms and suprise got a call they never sent the insurance forms when my phone was picked up, and this booking error was made by the assistant manager of CellC Northgate no less.Therefore they wanted to charge me R4500 for repairs. Therefore I had to drive all the way to cellc to fix this ******* service delivery issue again . They had to get my phone sent back from repair centre to to be picked up by GloCell which is just as terrible. I have received no feedback on the status of my phone when I will get it back.

I wish I could just get off this terrible service provider . I hate CellC and I am stuck on this **** network till January . Wish they could release me from this terrible service. There's always an issue and an excuse never a solution.