Terrible network coverage and Service
<p>I got a contact in January 2016 for my Fiancee and she only has network when she is home and at work there is no coverage and had to buy another phone from another network for her to use.</p> <p> </p> <p>We have logged a number of complaints with Cell C but all our cries fall on deaf ears or we are not good enough or we are bringing to little to thier table hence we are being ignored. She now uses the phone as a camera as it is useless to her where she spends all her day at 8-5 weekdays. Cell C has proven to be useless and having a contract with them has proved to be a costy thing which is useless. we are paying for a service that we are not getting SO CELL C come take your phone and cancel my contract. am tried of this service.</p> <p> </p> <p>The number is ********** 749 contract in on the 15th January 2016 and ever since then I’ve been struggling with the network, I have data and airtime which I pay for every month but I can’t use it when I need to use it because I always don’t have Network, who can assist with this urgently?</p>
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
Best regards,
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
Best regards,
