1 reviews | Active since Aug 2013
Terrible Netwok and Even Worse Customer Service
I have written a report last Friday and was contact by Patrick from Cell C who promised to get a technician to call me to resolve my query as this technician would need to come to my home to check the network connection. The reason for this was due to me trying all the other possibilities on my phone and should the technician come to my place, he would be able to make use of a Signal booster. 48hrs has since past and I have not been contacted as yet. I have also called your call centre yesterday and a consultant promised to send an email to Patrick to get him to call me back and he too has not done so. Cell C definitely does not care about its clients and should this query not be resolved, I would need to cancel these contracts as I cannot ay for something that I cannot make use of and should the signal booster work, that too has to be at the cost of Cell C otherwise they can just cancel my contracts. Cell C talks the talk when it comes to advertising and promised the world but when it comes to being able to walk the walk and stand by what they promise...they definitely fall very very short.
Thank you for posting to us.
A follow up request has been sent to Patrick and feedback will be provided. Do expect to hear from him during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
A follow up request has been sent to Patrick and feedback will be provided. Do expect to hear from him during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
