LC
Lamla C
1 reviews | Active since Nov 2016
08 Nov 2016, 16:52
Terrible internet connection
<p>I have a contract with them, their internet is a nightmare. I phoned their call centre complaining about it and they keep refering me to someone else. I am basically paying for internet that I'm not using, its been almost 12 now.</p>
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
09 Nov 2016, 07:07We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply09 Nov 2016, 07:07
Official
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
09 Nov 2016, 09:11Patrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
Cell C's reply09 Nov 2016, 09:11
Official
Patrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
10 Nov 2016, 09:44Patrick has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply10 Nov 2016, 09:44
Official
Patrick has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,
LC
Lamla C's updateReviewer Update
11 Nov 2016, 08:44I spoke to Patrik on Wednesday and he promised to send me an email, since then I have not heard anything from him. Hoping he is busy trying to find a solution for this!
LC
Lamla C's update11 Nov 2016, 08:44
Reviewer Update
I spoke to Patrik on Wednesday and he promised to send me an email, since then I have not heard anything from him. Hoping he is busy trying to find a solution for this!
Cell C's replyOfficial
11 Nov 2016, 08:54Thank you for posting to us.
A follow up request has been sent to Patrick and feedback will be provided. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply11 Nov 2016, 08:54
Official
Thank you for posting to us.
A follow up request has been sent to Patrick and feedback will be provided. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,