Terrible feedback and terrible experience

<p>I cancelled my Cell C contract when I went on pension in 2014, after this Cell C kept debiting me, when I eventually logged a Hello Peter complaint, they quickly responded and appologised. They then said that there was an amount owing to me of R1700 some odd and will be credited to my bank. Now a year and a half later, they still havent paid that money and to top it all up, I tried to upgrade yesterday as I am due for a upgrade. I was told that because my debit order was short paid by R13 last month I have to wait 3 months. This is so strange as this debit is controlled by cell c directly, so the error is once again cellc's error and once again I must be penalised for their mistake and not to mention the embarresment. I would like to know how many more years I will have to wait to be refunded the R1700, surely this amount must have occured interest by now as well.</p>