FM
Fiona M
1 reviews | Active since Oct 2023
26 Oct 2023, 21:07
Terrible
I have time and again tried to contact cell c regarding a mobile contract. I am Almost 20 months on this contract, yet I have not received service at my residential address properly at all. Cellc stores tell me to go online/call in my complaint. And via phone they tell me to go in store. This is appalling service. I open a ticket, and then it automatically closes. Very very bad service.
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Cell C's replyOfficial
27 Oct 2023, 07:16Dear Fiona M,
Thank you for brining this to our attention.
We apologise for the unpleasant experience you have had with our customer services.
In order for us to expedite the resolution, kinldy private message us your ID/Contract Number and any ref numbers you might have pertainining to this query.
Regards
Cell C | TD
Thank you for brining this to our attention.
We apologise for the unpleasant experience you have had with our customer services.
In order for us to expedite the resolution, kinldy private message us your ID/Contract Number and any ref numbers you might have pertainining to this query.
Regards
Cell C | TD
Cell C's reply27 Oct 2023, 07:16
Official
Dear Fiona M,
Thank you for brining this to our attention.
We apologise for the unpleasant experience you have had with our customer services.
In order for us to expedite the resolution, kinldy private message us your ID/Contract Number and any ref numbers you might have pertainining to this query.
Regards
Cell C | TD
Thank you for brining this to our attention.
We apologise for the unpleasant experience you have had with our customer services.
In order for us to expedite the resolution, kinldy private message us your ID/Contract Number and any ref numbers you might have pertainining to this query.
Regards
Cell C | TD