EL
Everhard L

1 reviews | Active since Sept 2013

13 Feb 2015, 12:29

Terrible Data and Voice reception on Cell C

I have been dealing with terrible to non-existent data and voice reception in the area near the Tygervalley mall for almost 2 years now. I have missed important calls that go straight to voice mail even though my phone is on. It is close to impossible most of the time to even load a simple web page and making a call is also not a possibility a lot of the time. In it's present state the service in the area is basically useless.

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Replies (1)
Cell C
Cell C's reply13 Feb 2015, 13:17
Official
Hello ejlouw,

Thank you for notifying us of the above.

We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.

Regards
Cell C | PN