kM
kagiso M
1 reviews | Active since Jun 2021
04 Jun 2021, 12:51
Terrible customer services
My wife and I recently upgraded our contract and we were advised that device will be delivered on the 1st of June till today not a word from CellC when calling you get cut off number doesn't exist to do a follow up. Do they have customer care after holding the line for long they after making selection you get number doesn't exist.
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
04 Jun 2021, 14:55Good day Kagiso
Thank you for posting your review.
Please respond via private reply with your ID number and reference so we can follow up.
^YM
Thank you for posting your review.
Please respond via private reply with your ID number and reference so we can follow up.
^YM
Cell C's reply04 Jun 2021, 14:55
Official
Good day Kagiso
Thank you for posting your review.
Please respond via private reply with your ID number and reference so we can follow up.
^YM
Thank you for posting your review.
Please respond via private reply with your ID number and reference so we can follow up.
^YM
Cell C's replyOfficial
07 Jun 2021, 11:31We have received your query on Facebook. Our team is working on it.
^MM
^MM
Cell C's reply07 Jun 2021, 11:31
Official
We have received your query on Facebook. Our team is working on it.
^MM
^MM
kM
kagiso M's updateReviewer Update
07 Jun 2021, 14:19Your social media platform is also pathetic we are told to go to the store as they do not have stock and if they have stock then we can cancel and upgrade at the store we at store they telling us something else that we must wait for 2 working days after we have waited for 3 weeks can someone call me now to call me now. We holding on the line for manager which the agent has refused for us to speak to we on hold as we speak.
kM
kagiso M's update07 Jun 2021, 14:19
Reviewer Update
Your social media platform is also pathetic we are told to go to the store as they do not have stock and if they have stock then we can cancel and upgrade at the store we at store they telling us something else that we must wait for 2 working days after we have waited for 3 weeks can someone call me now to call me now. We holding on the line for manager which the agent has refused for us to speak to we on hold as we speak.
kM
kagiso M's updateReviewer Update
07 Jun 2021, 14:19Should I drive to Buccleuch Johannesburg right now and you'll pay for my petrol to your offices???
kM
kagiso M's update07 Jun 2021, 14:19
Reviewer Update
Should I drive to Buccleuch Johannesburg right now and you'll pay for my petrol to your offices???
kM
kagiso M's updateReviewer Update
07 Jun 2021, 14:21I am at Kapton park store festival mall right now
kM
kagiso M's update07 Jun 2021, 14:21
Reviewer Update
I am at Kapton park store festival mall right now
Cell C's replyOfficial
07 Jun 2021, 16:15We are currently out of stock on your preferred device. We will arrange for delivery as soon as we receive stock.
^MM
^MM
Cell C's reply07 Jun 2021, 16:15
Official
We are currently out of stock on your preferred device. We will arrange for delivery as soon as we receive stock.
^MM
^MM