TERRIBLE CUSTOMER SERVICE ONCE AGAIN!!!!

On Monday the 22nd of June 2015, I paid my cell c account by eft I also paid another account which by error also went into the cell c account. I gave them a call straight away to reverse the payment and send them the proof of payment aswel. Today the 8th of July i am still sitting with out my returned payment as well as a call from them to let me know what is happening<br> <br> I had to call them today to find out what is happening only to find out the money is still in their account and the process have not even started to return the money! I spoke to a manager this morning Sabiro which told me he will call me back before the end of the day.... needles to say I did not receive a call back. Only to call them once again. I spoke to another manager Sisiso Sikhakhane which sat on the other side of the phone with a mouth full of teeth<br> <br> Now they do not want to refund the full amount as they were still debiting my old account after I told them I closed the bank account. So they want to charge me fees.<br> They have no right to take money which do not belong to them. The previous month i also had a incident with them which is still not resolved!!!<br> <br> The WORST SERVICE PROVIDER EVER!!!<br>