Terrible customer service from Cell C yet again

I've given a review of your poor and putrid service on the 18th of March 2022 and from what I've seen you've asked for details I've given the details and still nothings been done about Cell C assisting me with a paid up account which still appears under my damn name as owing R13000 yep that's right Thirteen Thousand Rands what kind of bull**** treatment is this you guys are holding me back from getting or qualifying for alot of things because of this error on you guys system I have the paid up letter provided by one of your representatives I send him emails and he doesn't reply if this issue is not resolved by the end of this week trust me Cell C South Africa I will be taking legal action and that's not a threat but a promise I've been far too patient with you guys from August last year and this is the last straw you've asked for my details I have provided and nothings been done I've gotten zero feedback since then I hope you can finally achieve something by reading this. The most pathetic service by far really disappointing and ****ty service from your company.