MM
Marius M
1 reviews | Active since Jun 2020
04 May 2021, 08:17
Terrible customer service do waste your time
Im so tired of cell c. No customer service. Dont even waste your time and money on cell c Im canceling all my stuff at cell c and going to another network Terrible service Full of **** stories always
Helpful (0)
Replies (7)0
Replies (7)
Cell C's replyOfficial
04 May 2021, 09:06Good day Mr. Miller
Thank you for contacting Cell C.
Please accept our apologies for the service you have experienced. Kindly send us a brief description of your query so we can assist.
^NZ
Thank you for contacting Cell C.
Please accept our apologies for the service you have experienced. Kindly send us a brief description of your query so we can assist.
^NZ
Cell C's reply04 May 2021, 09:06
Official
Good day Mr. Miller
Thank you for contacting Cell C.
Please accept our apologies for the service you have experienced. Kindly send us a brief description of your query so we can assist.
^NZ
Thank you for contacting Cell C.
Please accept our apologies for the service you have experienced. Kindly send us a brief description of your query so we can assist.
^NZ
MM
Marius M's updateReviewer Update
04 May 2021, 10:283 weeks back i had to do an sim swap cause my sim stoped working. Now Sunday that past again the same thing happened.
I got another sim and try to do the sim swap again. But now they ask me some stupid questions like how meny times i recharged ect.
Ant tel me they cant help me.
Last time they only asked me for most phoned phone numbers and last recharged. Not this stupid questions no one keeps track of.
They then tell me i must go into an cell c store.
Witch i did.
Drove 84 kilos just to be told they cant assist me with my driver's license.
This is bull****.
So now i must go and waste an whole day to apply for an id witch take who knows how long before you get it.
I have been using this number for an long time.
All my banking and work stuff is loaded onto this number.
The app and everything is still on my phone.
This is really an stupid service.
ASK THE POEPLE QUESTIONS THAT THEY CAN ANSWER.
Not questions that no one takes track off..
Like hom many times i have recharged.
Thats ****ing crazy.
I use this number for work.
Some times its 10 time in 30 days some times 2 times.
How do you expect an person to be able to tel you now it was 14 time in the last 30 days
I got another sim and try to do the sim swap again. But now they ask me some stupid questions like how meny times i recharged ect.
Ant tel me they cant help me.
Last time they only asked me for most phoned phone numbers and last recharged. Not this stupid questions no one keeps track of.
They then tell me i must go into an cell c store.
Witch i did.
Drove 84 kilos just to be told they cant assist me with my driver's license.
This is bull****.
So now i must go and waste an whole day to apply for an id witch take who knows how long before you get it.
I have been using this number for an long time.
All my banking and work stuff is loaded onto this number.
The app and everything is still on my phone.
This is really an stupid service.
ASK THE POEPLE QUESTIONS THAT THEY CAN ANSWER.
Not questions that no one takes track off..
Like hom many times i have recharged.
Thats ****ing crazy.
I use this number for work.
Some times its 10 time in 30 days some times 2 times.
How do you expect an person to be able to tel you now it was 14 time in the last 30 days
MM
Marius M's update04 May 2021, 10:28
Reviewer Update
3 weeks back i had to do an sim swap cause my sim stoped working. Now Sunday that past again the same thing happened.
I got another sim and try to do the sim swap again. But now they ask me some stupid questions like how meny times i recharged ect.
Ant tel me they cant help me.
Last time they only asked me for most phoned phone numbers and last recharged. Not this stupid questions no one keeps track of.
They then tell me i must go into an cell c store.
Witch i did.
Drove 84 kilos just to be told they cant assist me with my driver's license.
This is bull****.
So now i must go and waste an whole day to apply for an id witch take who knows how long before you get it.
I have been using this number for an long time.
All my banking and work stuff is loaded onto this number.
The app and everything is still on my phone.
This is really an stupid service.
ASK THE POEPLE QUESTIONS THAT THEY CAN ANSWER.
Not questions that no one takes track off..
Like hom many times i have recharged.
Thats ****ing crazy.
I use this number for work.
Some times its 10 time in 30 days some times 2 times.
How do you expect an person to be able to tel you now it was 14 time in the last 30 days
I got another sim and try to do the sim swap again. But now they ask me some stupid questions like how meny times i recharged ect.
Ant tel me they cant help me.
Last time they only asked me for most phoned phone numbers and last recharged. Not this stupid questions no one keeps track of.
They then tell me i must go into an cell c store.
Witch i did.
Drove 84 kilos just to be told they cant assist me with my driver's license.
This is bull****.
So now i must go and waste an whole day to apply for an id witch take who knows how long before you get it.
I have been using this number for an long time.
All my banking and work stuff is loaded onto this number.
The app and everything is still on my phone.
This is really an stupid service.
ASK THE POEPLE QUESTIONS THAT THEY CAN ANSWER.
Not questions that no one takes track off..
Like hom many times i have recharged.
Thats ****ing crazy.
I use this number for work.
Some times its 10 time in 30 days some times 2 times.
How do you expect an person to be able to tel you now it was 14 time in the last 30 days
Cell C's replyOfficial
04 May 2021, 11:27Please accept our apologies for the service you have experienced.
Please send us a private response with your new SIM card RICA serial number, the number in question + an alternative contact number we can reach you on for assistance.
^NZ
Please send us a private response with your new SIM card RICA serial number, the number in question + an alternative contact number we can reach you on for assistance.
^NZ
Cell C's reply04 May 2021, 11:27
Official
Please accept our apologies for the service you have experienced.
Please send us a private response with your new SIM card RICA serial number, the number in question + an alternative contact number we can reach you on for assistance.
^NZ
Please send us a private response with your new SIM card RICA serial number, the number in question + an alternative contact number we can reach you on for assistance.
^NZ
MM
Marius M's updateReviewer Update
06 May 2021, 11:03Good day.
I just want to thank cellc so much for getting back to me and doing absolutely nothing.
Still waiting for their phone call
Still waiting to get my number fix..
Useless.
Like i said.
No customer service. Dont waste your time
I just want to thank cellc so much for getting back to me and doing absolutely nothing.
Still waiting for their phone call
Still waiting to get my number fix..
Useless.
Like i said.
No customer service. Dont waste your time
MM
Marius M's update06 May 2021, 11:03
Reviewer Update
Good day.
I just want to thank cellc so much for getting back to me and doing absolutely nothing.
Still waiting for their phone call
Still waiting to get my number fix..
Useless.
Like i said.
No customer service. Dont waste your time
I just want to thank cellc so much for getting back to me and doing absolutely nothing.
Still waiting for their phone call
Still waiting to get my number fix..
Useless.
Like i said.
No customer service. Dont waste your time
MM
Marius M's updateReviewer Update
06 May 2021, 11:04Good day.
I just want to thank cellc so much for getting back to me and doing absolutely nothing.
Still waiting for their phone call
Still waiting to get my number fix..
Useless.
Like i said.
No customer service. Dont waste your time
I just want to thank cellc so much for getting back to me and doing absolutely nothing.
Still waiting for their phone call
Still waiting to get my number fix..
Useless.
Like i said.
No customer service. Dont waste your time
MM
Marius M's update06 May 2021, 11:04
Reviewer Update
Good day.
I just want to thank cellc so much for getting back to me and doing absolutely nothing.
Still waiting for their phone call
Still waiting to get my number fix..
Useless.
Like i said.
No customer service. Dont waste your time
I just want to thank cellc so much for getting back to me and doing absolutely nothing.
Still waiting for their phone call
Still waiting to get my number fix..
Useless.
Like i said.
No customer service. Dont waste your time
MM
Marius M's updateReviewer Update
06 May 2021, 11:04Good day.
I just want to thank cellc so much for getting back to me and doing absolutely nothing.
Still waiting for their phone call
Still waiting to get my number fix..
Useless.
Like i said.
No customer service. Dont waste your time
I just want to thank cellc so much for getting back to me and doing absolutely nothing.
Still waiting for their phone call
Still waiting to get my number fix..
Useless.
Like i said.
No customer service. Dont waste your time
MM
Marius M's update06 May 2021, 11:04
Reviewer Update
Good day.
I just want to thank cellc so much for getting back to me and doing absolutely nothing.
Still waiting for their phone call
Still waiting to get my number fix..
Useless.
Like i said.
No customer service. Dont waste your time
I just want to thank cellc so much for getting back to me and doing absolutely nothing.
Still waiting for their phone call
Still waiting to get my number fix..
Useless.
Like i said.
No customer service. Dont waste your time
Cell C's replyOfficial
06 May 2021, 12:46Apologies for the delay.
We will contact you during the course of the day.
^NZ
We will contact you during the course of the day.
^NZ
Cell C's reply06 May 2021, 12:46
Official
Apologies for the delay.
We will contact you during the course of the day.
^NZ
We will contact you during the course of the day.
^NZ