CW
Chervonne W

1 reviews | Active since Mar 2019

03 Jan 2022, 15:46

Terrible customer service

Can CELLC please ask the below person to contact me? Since I was promised that she will handle my dispute after calling the call center throughout the festive season and sending the agent emails following up on my dispute she just vanished in to thin air within a week

Good day chervonne

***

This is you ref number for your case escalated for a paid up letter,please contact cell c after 7 working days to do a follow up if not contacted after 7 working days or sent a paid up letter

thank you

SANYENAENG MATSHIDISO (CONTRACTOR) MERCHANTS LEVEL 1 *** Cnr Maxwell Dr. & Pretoria Main Rd. Buccleuch www.cellc.co.za

0
Replies (2)
CW
Chervonne W's update03 Jan 2022, 20:40
Reviewer Update
So how do I go about getting my paid up letter to the necessary persons so that my ITC can be updated? Come on guys man this has been 2year battle with 0 satisfaction! Can someone just give me proper service already
CW
Chervonne W's update04 Jan 2022, 06:51
Reviewer Update
What arrears is this? I then paid my account finish and that is where the paid up letter comes in