Terrible customer Service and Shocking attitude!!

On the 25th June 2015 I bought a sim card and data worth 200mb p/m x 12, the following day I went to the PE service centre and was advised by one of the employees (Julaine Daniels) that I can top up with the same amount which I did. It's been 2 months and I'm only getting 200mb as opposed to 400mb p/m. I called the Call Centre on the 16th Aug 2015, spoke with Isaah who gave me reference number *** and advised that someone from the Data dept will call within 24hrs. It's almost 48hrs and no one is calling, so I decided to contact them and do a follow up. I spoke to an Agent who had no clue of what the query was all about and advised that no data depart exists at cell c. I requested to be put to a Team Leader, spoke with Pretty who told me to go to the store after I asked her why I'm not getting the 400mb p/m and put down the phone. I called again, upset this time and requested to the Manager, Nora Mbokazi very confident with the poor service, refused to put me through. Although I was sceptical to buy a cell c product after the expose about Cell C, I know see why the customer went to the lengths he did. The service is poor and the employees don't have a clue what cust se