TERRIBLE CUSTOMER SERVICE

I RECENTLY CHANGE BANK ACCOUNTS SHOULD HAD TO PAY MY END OF APRIL STATEMENT<br> CASH DEPOSIT INTO THE ATM<br> <br> I WAS TOLD TO ADD MY PHONE NUMBER AS REFERENCE<br> END OF MAY CELL C DECIDED TO CUT MY LINE AFTER IVE ALL READY MADE ANOTHER PAYMENT FOR END OF MAY<br> <br> I CONTACTED THE CUSTOMER CARE SERVICE WHERE THEY FORWARD ME TO THE MANAGER<br> WHERE I WAS TOLD THAT I WAS SUPPOSE TO MAIL OR FAX THEM PROOF OF MY CASH DEPOSIT IN ORDER FOR THEM TO ALLOCATE THE PAYMENT.<br> <br> WELL UNFORTUNATELY YOU CONSULTANT NEVER MENTIONED THAT AND SAID IT WAS OKAY TO USE MY CELL NUMBER AS A REFERENCE. NOW THEY WANT ME TO FORWARD THEM THE SLIP WHICH I NO LONGER HAVE AS ITS BEEN MORE THEN A MONTH AGO AND UNFORTUNATELY THE BANK NEDBANK CAN NOT HELP ME WITH THIS AS IT WAS A CASH DEPOSIT AT A ATM<br> I EXPLAINED ALL OF THIS TO THE MANAGER AT CELL C WHERE I GOT A RESPONSE OF... \SORRY WE CAN NOT ASSIST YOU"<br> AFTER BEING A CLIENT FOR MORE THEN 10 YEARS AND PAYING MY BILL WITH OUT FAIL EVERY MONTH THIS IS WHAT YOU GET!<br> <br> IT IS APPALLING!<br> WHAT KIND OF CUSTOMER SERVICE TELLS YOU THAT THEY CAN NOT ASSIST YOU? AND YOUR PHONE LINE WILL BE CUT UNTIL I MAKE ANOTHER PAYMENT?????<br> """