TERRIBLE CUSTOMER SERVICE

Having made a number of phone calls to CellC - we are not being helped or taken seriously.

The network coverage where we reside is appalling. This was addressed a number of years ago with CellC providing us with 2 x signal booster boxes. We were also informed that there was going to be a new tower installed close by so the booster boxes were a short term fix.

The boxes have now stopped working and CellC are refusing to provide us with new ones. They do not call you back when they promise to.

We run a business from home so having very little cell signal is not acceptable.

We will be cancelling our contracts if this is not resolved.