Terrible customer service

I app**** for a contract with you guys 2 weeks ago in attempt to get a IPhone SE. I was notified that I was approved to get the phone and was advised that I would receive the phone within 3-8 business days. It’s been 2 weeks since I app**** for the phone and still nothing has arrrived. I called into your call center and asked why there’s a delay and was advised that you will only receive the phone during the end of December. How pathetic is that??

Why are you guys falsely advertising a phone and giving a specific time as to when a device will be delivered if you know you have no stock? It is your responsibility as a service provider to advise the customer of this during the application process that there is no Devices available, instead of doing this, you make empty promises to your customers.

I am not an existing customer of you guys and if this is how you treat customer, I don’t want anything to do with the company and will take my business elsewhere!